Where do you deliver?

We are located in Lake Geneva and deliver within an hour of our office. We also have a small location in downtown Milwaukee. We deliver to the entire Lake Geneva area, SE Wisconsin, northern IL, and Milwaukee. Unsure if we delivery to you, email us!

How far in advance should i book?

The earlier you can book, the better. We do offer same day deliveries (same day fee may be applied) but we cannot guarantee any item less than 7 days in advance. We do “sell” out of most items in the summer months and during the holidays. We recommend booking a few months in advance during these high volume times.

Do you have a rental order minimum?

We do not have a rental $ order minimum, but on some items we do require a 3 day minimum. This does not mean you have to rent for 3 days. Payment total will be for 3 days but you can rent for a shorter period of time.

What is your cancellation policy?

You can cancel without penalty (minus credit card/processing fees, if applicable), 7 days before your rental start date. You will receive 50% back 2-6 days before the start of the reservation. No refunds the day before, day of, or after the reservation starts. Once you reserve and pay, these items are held specifically for you, and it is unlikely that we will rent out these items on short notice.

How is the equipment cleaned?

We clean all gear according to manufacturer requirements. We use free and clear laundry detergent and non-toxic cleaners/sanitizers. All items are cleaned and sanitized between each rental.